Privacy Policy

Privacy Policy

Effective Date: March 29, 2025

Welcome to *We Clean Care!* Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

  1. Personal Details – Name, phone number, email address, and physical address.
  2. Service Details – Information about your cleaning needs and preferences.
  3. Payment Information – While we do not store credit/debit card details, payments are securely processed by third-party providers.
  4. Website Usage Data – IP address, browser type, and pages visited for analytics.
  5. Communication Records – Emails, messages, and phone calls related to our services.
  6. Location Data – If you allow location tracking for better service accuracy.

2. How We Use Your Information

We collect and use your information for the following purposes:

  1. To Provide Cleaning Services – Process bookings and service requests.
  2. Customer Support – Respond to queries, complaints, and feedback.
  3. Marketing & Promotions – Send promotional emails and offers (only with your consent).
  4. Transaction Processing – Verify and complete payments securely.
  5. Service Improvement – Analyze website usage and enhance user experience.
  6. Legal Compliance – Adhere to government regulations and legal requirements.

3. Information Sharing & Third Parties

We do not sell, rent, or trade your personal data. However, we may share it in the following cases:

  1. Service Providers – We share data with trusted third parties, such as payment processors and IT service providers.
  2. Legal Authorities – If required by law, we may disclose your information to government agencies.
  3. Business Transfers – In the event of a merger or sale, user data may be transferred to the new entity.

4. Data Security Measures

We implement strict security measures to protect your data, including:

  1. SSL Encryption – Ensuring secure communication and transactions.
  2. Access Control – Restricting data access to authorized personnel only.
  3. Regular Security Audits – Monitoring and updating our security systems.

5. Cookies & Tracking Technologies

We use cookies to enhance your experience. You can control or disable cookies in your browser settings.

  1. Essential Cookies – Required for website functionality.
  2. Analytics Cookies – Help us track website usage patterns.
  3. Marketing Cookies – Used for personalized ads (only with consent).

6. Your Rights & Choices

You have the right to:

  1. Access Your Data – Request a copy of the personal data we hold.
  2. Update Your Information – Correct inaccurate details.
  3. Request Data Deletion – Ask us to erase your data (subject to legal obligations).
  4. Opt-Out of Marketing – Unsubscribe from promotional emails anytime.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies.

8. Children's Privacy

We do not knowingly collect data from individuals under *18 years of age*. If a minor’s data is found, we will delete it.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised Effective Date.

10. Contact Us

For any privacy-related queries, you can reach us at:

  • Address: Chinchoti, Behind Hriday Industrial Hub, Office No. 02, Vasai East 401208
  • contact@wecleancare.com
  • +91 *8767650690